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Digital solutions
Secteur restauration

LES SOLUTIONS DIGITALES DU GROUPE INTERWAY DANS
LE SECTEUR DE LA RESTAURATION

INTÉGREZ L’INNOVATION DANS VOS RESTAURANTS

Chez Interway, nos solutions digitales de pointe vous aident à rester compétitif, à optimiser votre efficacité et à améliorer l’expérience globale de vos clients en leurs proposant toujours plus de services réactifs et innovants.

L’industrie de la restauration fait face à des changements majeurs en raison de l’essor du cross-canal, des technologies digitales et mobiles. Les habitudes des consommateurs ont évolué, et ces derniers s’attendent désormais à des expériences plus interactives, pratiques et personnalisées. Les restaurants sont confrontés à la nécessité de se réinventer pour répondre à ces attentes changeantes.

The know-how of the interway group 


 

PLAN INTERACTIF

We have designed a customer journey in the restaurant industry for you to offer you a hassle-free, interactive and enjoyable customer service experience. We believe that technology can enrich the customer experience within your restaurants while offering you the personalized service that suits you. Welcome to the future of restaurant service.

Command consoles

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drive through

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Lockers & Click Collect

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Tablets & WIFI

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Parking orders

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Choose the digital success of your restaurant with Interway: the key to innovation and efficiency for an unparalleled customer experience. 

SAISON FOOD – VIDEO #1 – DRIVE DEMO

With our drive solution, the customer is recognized instantly via their vehicle, for a smooth and natural journey.

Real-time plaque recognition Identify the license plate to personalize the customer experience and anticipate their needs.

Automatic loyalty Reward and promote loyalty as well as the customer-company relationship.

Transparent payment Make the payment process easier, whether online or in person.

Seasons Food – Video #2 – Demo of ordering forms

 

 

Presence detection Our kiosks instantly identify the presence of customers, allowing for quick and personalized service.

Contactless payment Simplify and speed up payment process.

Loyalty account associated with the order Strengthen the loyalty of your establishment.

Notification and order tracking Customers receive real-time notifications regarding the status of their order.

Table scan and geolocation Geolocation improves the experience and makes it easier to deliver orders to the customer’s exact location.

 

Seasons Food – Video #3 – Demo Tablet and WiFi Portal

Adopt our self-contained ordering and tracking solutions and enjoy the services accessible via the WIRELESS.

Table ordering via tablet This option offers a high level of autonomy to customers, while ensuring a convenient ordering experience.

Table ordering via smartphone and WIRELESS For customers, this can be particularly convenient for those who prefer to use their own equipment thanks to the Wi-Fi available on site. 

Jukebox digital The digital jukebox allows customers to choose the music they want to listen to during their visit to create a personalized atmosphere.

Seasons Food – Video #4 – Demo of PARCOURS CLICK & COLLECT AND LOCKER

 

Automated order removal 24/7 Orders can be picked up and placed at any time in the lockers, Offering great flexibility to customers and drivers/delivery people.

Indoor / Outdoor The solution works both indoors and outdoors, which means it can be adapted to various types of locations.

Keep warm or cool The solution ensures that the orders remain at the correct temperature. It can keep the dishes hot or cold. 

Supervision of the storage duration + DLC There is constant monitoring of the shelf life of the food products, including compliance with the expiration dates to guarantee unquestionable freshness. 

Seasons Food – Video #5 – DEMO PARKING ORDER

This solution improves the online ordering process and ensures that meals are prepared at the right time and delivered efficiently.

Sharing of the order and payment This feature allows customers to share their order with the restaurant and place the Payment online.

Geofencing to trigger preparation at the right time Geofencing is a technology that allows the definition of virtual geographical zones. In this case, it is used to trigger the preparation of meals in the restaurant when customers are nearby. This ensures that the meals are ready when the customers arrive, thereby optimizing the freshness and speed of service.

Real-time order tracking Creating a transparent and reassuring experience for customers.

Geolocation to trigger and facilitate delivery at the parking lot Geolocation is used to determine the location of customers and drivers/couriers.

Why choose Interway?

REINVENT THE CUSTOMER SERVICE IN YOUR POINT OF SALE!

  • Support the customer in his purchasing process thanks to a mobile terminal in real time
  • Display your product catalog on a shelf at the point of sale
  • Consult your stocks in real time

Simply be loyal to your customers!

  • Offer loyalty cards without delay
  •  Create your loyalty cards directly via your terminal
  • Reduce withdrawal times

MASTER YOUR SALES!

  • Cash in via your mobile device
  • Edit or send invoices in real time
  • Reduce waiting times at the checkout

For more information about our solutions, contact us!

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