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Digital solutions
Hotel & restaurant sector

The digital solutions of the Interway Group in the hotel and restaurant sectors

Integrate innovation into your Hotels and Restaurants

At Groupe Interway, our cutting-edge digital solutions help you stay competitive, optimize your efficiency, and improve the overall experience of your customers by offering them ever more responsive and innovative services.

Our hotel solutions

Our Food Solutions

 

Interactive hotel plan

This interactive immersion presents our solutions through use cases and customer and sales journeys tailored to the hospitality industry. It highlights key digital solutions that help hotels deliver exceptional customer experiences, boost sales, and stand out in an increasingly competitive environment.

LOUNGE

Public WiFi: Connectivity and access to services 

Musique Pro Musical atmosphere and digital jukebox 

Connected locker: Retailer of food products and accessories 

RESTAURANT

Dynamic display: Presentation of menus, events and prices 

With command line: Consultation of the menu and ordering of meals 

mPOS: Optimized reservations, orders and payments 

WiFi service portal or Tablet: autonomous ordering and payment at the table 

Musique Pro: Musical atmosphere and digital jukebox 

WELCOME

Multipurpose board: Autonomous customer onboarding, access to information, reservations and subscription to services  

Dynamic display: Presentation of services and prices 

mPOS: Flexible welcome process by trained staff  

Woodboard: Guidance via interactive plan & Fun presentation of the services 

Public WiFi: Connectivity and service portal to present/sign up for services 

ROOM

Public WiFi: Connectivity and service portal to present/sign up for services  

Musique Pro: Musical atmosphere and digital jukebox 

Exterior

Dynamic display: Information, services and prices 

Connected locker: Concierge service accessible autonomously to clients and/or optimized for staff 

Parking cameras: Detection of license plates for personalized reception or management of parking options 

Security cameras: Security and counting 

POOL

Connected locker: Secured drawer 

mPOS: Access to information and  

Public WiFi: Connectivity and access to services

INFOGRAPHIC

Council 

Design 

Integration 

Deployment 

Managed services 

REUNION

Video conference: complete video/audio solution

Private/Public WiFi: connectivity and captive portal

Dynamic display: Projection of content

Outsourcing: Support for the solution and its users

 

Interactive restaurant plan

We have designed a customer journey in the restaurant industry for you to offer you a hassle-free, interactive and enjoyable customer service experience. We believe that technology can enrich the customer experience within your restaurants while offering you the personalized service that suits you. Welcome to the future of restaurant service.


Command consoles

drive through

Lockers & Click Collect

Tablets & WIFI

Parking orders

Choose the digital success of your restaurant with Interway: the key to innovation and efficiency for an unparalleled customer experience. 

SAISON FOOD – VIDEO #1 – DRIVE DEMO


With our drive solution, the customer is recognized instantly via their vehicle, for a smooth and natural journey.

Real-time plaque recognition Identify the license plate to personalize the customer experience and anticipate their needs.

Automatic loyalty Reward and promote loyalty as well as the customer-company relationship.

Transparent payment Make the payment process easier, whether online or in person.

Seasons Food – Video #2 – Demo of ordering forms


 

 

Presence detection Our kiosks instantly identify the presence of customers, allowing for quick and personalized service.

Contactless payment Simplify and speed up payment process.

Loyalty account associated with the order Strengthen the loyalty of your establishment.

Notification and order tracking Customers receive real-time notifications regarding the status of their order.

Table scan and geolocation Geolocation improves the experience and makes it easier to deliver orders to the customer’s exact location.

 

Seasons Food – Video #3 – Demo Tablet and WiFi Portal


Adopt our self-contained ordering and tracking solutions and enjoy the services accessible via the WIRELESS.

Table ordering via tablet This option offers a high level of autonomy to customers, while ensuring a convenient ordering experience.

Table ordering via smartphone and WIRELESS For customers, this can be particularly convenient for those who prefer to use their own equipment thanks to the Wi-Fi available on site. 

Jukebox digital The digital jukebox allows customers to choose the music they want to listen to during their visit to create a personalized atmosphere.

Seasons Food – Video #4 – Demo of PARCOURS CLICK & COLLECT AND LOCKER


 

Automated order removal 24/7 Orders can be picked up and placed at any time in the lockers, Offering great flexibility to customers and drivers/delivery people.

Indoor / Outdoor The solution works both indoors and outdoors, which means it can be adapted to various types of locations.

Keep warm or cool The solution ensures that the orders remain at the correct temperature. It can keep the dishes hot or cold. 

Supervision of the storage duration + DLC There is constant monitoring of the shelf life of the food products, including compliance with the expiration dates to guarantee unquestionable freshness. 

Seasons Food – Video #5 – DEMO PARKING ORDER


This solution improves the online ordering process and ensures that meals are prepared at the right time and delivered efficiently.

Sharing of the order and payment This feature allows customers to share their order with the restaurant and place the Payment online.

Geofencing to trigger preparation at the right time Geofencing is a technology that allows the definition of virtual geographical zones. In this case, it is used to trigger the preparation of meals in the restaurant when customers are nearby. This ensures that the meals are ready when the customers arrive, thereby optimizing the freshness and speed of service.

Real-time order tracking Creating a transparent and reassuring experience for customers.

Geolocation to trigger and facilitate delivery at the parking lot Geolocation is used to determine the location of customers and drivers/couriers.

Why choose Interway?

REINVENT THE CUSTOMER SERVICE IN YOUR POINT OF SALE!

  • Support the customer in his purchasing process thanks to a mobile terminal in real time
  • Display your product catalog on a shelf at the point of sale
  • Consult your stocks in real time

Simply be loyal to your customers!

  • Offer loyalty cards without delay
  •  Create your loyalty cards directly via your terminal
  • Reduce withdrawal times

MASTER YOUR SALES!

  • Cash in via your mobile device
  • Edit or send invoices in real time
  • Reduce waiting times at the checkout

For more information about our solutions, contact us!

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