Interview with Mr Patrick Benoit
President of Groupe Interway

Groupe Interway was chosen by Le Tribunal de Commerce de Paris to take over the assets and 90% of the employees of the company Odéolis, in judicial reorganisation. A recovery desired by employees but also its customers, reassured by the solidity of the Digital Services Company (ESN). This external growth operation will allow Groupe Interway to have a deployment and maintenance force commensurate with the new services offered, but also new contracts… and stated ambitions.

After having formulated a takeover offer in May 2020, Groupe Interway was chosen to take over the assets of Odéolis from 1/10/2020.
In judicial reorganisation, the company of 70 employees, and a turnover of € 11m, was specialized in deployment, commissioning, and assistance operations for large account customers such as la Française des jeux.

In addition to assets, Interway was able to reintegrate 90% from the Odéolis workforce, part of which has already joined the Group's head office in Vitrolles, the other part remaining in the field in the region. Interway has set up a transition period, until January 2021, which will allow teams from Odéolis to be trained in Interway solutions, but also in management tools, etc.

Interway has also taken over the company's customer portfolio, with long-term contracts that are strategic for the Group.

In contention with several competitors for this takeover, the choice of Interway was obvious to Le Tribunal de Commerce de Paris
– Administrateurs et salariés d’Odéolis ont plébiscité l’offre de reprise d’Interway. Les deux entités ayant le même cœur de métier, l’intégration des équipes sera complète et rapide. Majoritairement satisfaits de leur ancien prestataire, les clients historiques d’Odéolis ont également approuvé cette reprise, rassurés par l’expertise, la solidité et la vision du business d’Interway.

– Avec 600 employés et 48m€ de chiffre d’affaires prévus en 2020 (voir détails chapitre suivant), Interway est un des leaders français des E.S.N., qui a déjà réalisé avec succès des opérations de reprise similaire (Eryma Services en 2010) et racheté SIS en 2017 et InStore Solution en 2019.

The takeover of the Odéolis teams will make it possible to strengthen the field presence of the Interway teams (100 people to date). The deployment and maintenance service will be all the more efficient, relevant and sustainable.

A growing Group, strong ambitions

Since 2010, Groupe Interway has displayed its ambition to become the French leader in ESNs: structuring of the company, the teams, the offer… the Group has given itself the means to achieve its ambitions.

To date, this strategy of organic and external development of the Group, validated in 2016 by the entry into the capital of BNP Paribas Développement and Bpifrance, has largely borne fruit:

• In 2019, the Interway Group achieved a turnover of € 48m.
• In 2020, despite the health crisis, the group expects a turnover of € 48m (expected: € 52m excluding the health crisis).
• The takeover of Odéolis, the group's organic growth and the new customers signed in recent months should enable the group to reach a turnover of € 64m in 2021, i.e. growth of 20%.

The group has already set a new milestone in terms of turnover: to reach € 100m in turnover in the coming years. Groupe Interway has just signed a contract to design one of the largest French SDWan telecom network interconnecting 1,600 points of sale.
In regards to the workforce, growth will follow: at the end of 2020, Groupe Interway will have 670 employees, and around 40 recruitments are also planned for 2021.

Groupe Interway now has a global and coherent offer, in line with these ambitions:

• Services with the SESAM offer (Support, Operation, Supervision, Administration and MCO (Maintenance in operational conditions): complete management of IT systems.
• Electronic payment / payments (GIE certification for France and obtaining PCI DSS certification for its international customers, the American standard).
• Telecoms / wifi networks, with the most promising new SDWan offer.
• Via its subsidiary InStore Digital, the growing business of lockers, electronic labels, digital signage, etc.

Optimism in the face of the health crisis

" Most of our client portfolio comes from the world of retail and mass distribution, which has been strongly impacted by the health crisis and containment in particular. », Explains Patrick Benoit, President of Groupe Interway:« We have managed this slowdown in activity with our customers, allowing them to keep their infrastructure in working order, in order to allow them to restart as quickly as possible when activity resumes. All of this required financial and operational efforts, a lot of agility, but our customers are now very satisfied with this support. Even if our forecast turnover for 2020 is therefore down slightly compared to our expectations, it remains very consistent with the 2019 results. I remain optimistic for the future and the takeover of ODEOLIS is an illustration of this! ".

Interway did not make any redundancies during this health crisis, operational and commercial activities were maintained, of course with adaptations to health rules (teleworking, reorganization of premises and processes in the field).