{"id":1089958,"date":"2026-07-02T09:41:36","date_gmt":"2026-07-02T07:41:36","guid":{"rendered":"https:\/\/www.interway.fr\/?page_id=1089958"},"modified":"2026-07-06T16:11:01","modified_gmt":"2026-07-06T14:11:01","slug":"page-intro-services-manages","status":"publish","type":"page","link":"https:\/\/www.interway.fr\/en\/page-intro-services-manages\/","title":{"rendered":"Services Manag\u00e9s &#8211; INTRO"},"content":{"rendered":"<h1>\n<h1 style=\"text-align: center;\"><strong><span style=\"color: #ffffff;\">Services manag\u00e9s<\/span><\/strong><\/h1>\n<\/h1>\n<div>\n<h3>Notre marque So\u2019One accompagne les entreprises dans la gestion et l\u2019optimisation de leurs environnements IT et de leurs processus op\u00e9rationnels.<\/h3>\n<\/div>\n<h1>\n<h2><strong>Une approche int\u00e9gr\u00e9e au service de votre performance<\/strong><\/h2>\n<\/h1>\n<div>\n<p>Du support utilisateurs \u00e0 la maintenance des infrastructures, de l\u2019assistance technique sp\u00e9cialis\u00e9e \u00e0 l\u2019externalisation de la relation client, nous concevons et pilotons des dispositifs adapt\u00e9s \u00e0 vos enjeux de performance, de continuit\u00e9 de service et d\u2019exp\u00e9rience client.<\/p>\n<p>Notre objectif : <strong>s\u00e9curiser vos op\u00e9rations, structurer vos organisations et vous permettre de vous concentrer sur votre c\u0153ur de m\u00e9tier.<\/strong><\/p>\n<p>So\u2019One s\u2019appuie sur une vision globale des services manag\u00e9s, articul\u00e9e autour de deux expertises compl\u00e9mentaires :<\/p>\n<\/div>\n<div>\n<h3><strong>Services manag\u00e9s IT<\/strong><\/h3>\n<p>Nous assurons la conception, le pilotage et l\u2019optimisation de vos environnements technologiques :<\/p>\n<\/div>\n<ul>\n<li>\n<h3>Service <br \/> Desk<\/h3>\n<div>\n<p>Un point de contact unique pour accompagner les utilisateurs, r\u00e9soudre les incidents et garantir un support IT efficace, structur\u00e9 et adapt\u00e9 \u00e0 vos enjeux.<\/p>\n<\/div>\n<p><a href=\"https:\/\/www.interway.fr\/services-manages-service-desk\/\">En savoir plus<\/a><\/p>\n<\/li>\n<li>\n<h3>D\u00e9ploiement &#038; maintenance IT<\/h3>\n<div>\n<p>Des interventions de proximit\u00e9 pour d\u00e9ployer, maintenir et faire \u00e9voluer vos infrastructures IT, tout en garantissant la disponibilit\u00e9 des \u00e9quipements et la continuit\u00e9 de vos services.<\/p>\n<\/div>\n<p><a href=\"https:\/\/www.interway.fr\/services-manages-deploiement-maintenance-it\/\">En savoir plus<\/a><\/p>\n<\/li>\n<li>\n<h3>R\u00e9gie &#038; assistance technique<\/h3>\n<div>\n<p>Des expertises techniques mobilisables selon vos besoins pour renforcer vos \u00e9quipes, s\u00e9curiser vos projets IT et accompagner l&rsquo;\u00e9volution de vos infrastructures.<\/p>\n<\/div>\n<p><a href=\"https:\/\/www.interway.fr\/services-manages-regie-at\/\">En savoir plus<\/a><\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/Logo-Soone-500x500p-Couleurs-PNG.png\" alt=\"\"><\/p>\n<div>\n<h3><strong>BPO &amp; Centre de Relation Client<\/strong><\/h3>\n<p><strong>Nous prenons en charge vos activit\u00e9s de gestion client et de traitement op\u00e9rationnel :<\/strong><\/p>\n<\/div>\n<div>\n<h3>Business Process Outsourcing (BPO)<\/h3>\n<div>\n<p>Des processus de relation client externalis\u00e9s pour assurer la continuit\u00e9 de service, garantir une qualit\u00e9 de traitement homog\u00e8ne et optimiser votre performance op\u00e9rationnelle.<\/p>\n<\/div>\n<p><a href=\"https:\/\/www.interway.fr\/services-manages-bpo\/\">En savoir plus<\/a><\/p>\n<\/div>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/shutterstock_2244096221-2-scaled.jpg\" alt=\"\"><\/p>\n<p><p>\n        <a href=\"https:\/\/www.interway.fr\/services-manages-services-daccompagnement\/\">Nos services d&rsquo;accompagnement strat\u00e9gique<\/a>\n    <\/p>\n<\/p>\n<p><p>\n        <a href=\"https:\/\/www.interway.fr\/services-manages-notreoffreia\/\">Notre offre IA<\/a>\n    <\/p>\n<\/p>\n<div>\n<h3><strong>Un point d\u2019entr\u00e9e unique, une ma\u00eetrise compl\u00e8te<\/strong><\/h3>\n<p><span>Gr\u00e2ce \u00e0 un pilotage centralis\u00e9 et des dispositifs structur\u00e9s, So\u2019One vous offre :<\/span><\/p>\n<\/div>\n<ul>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/responsibility_17201040.png\" alt=\"\"><\/p>\n<h3>Une vision consolid\u00e9e de vos services<\/h3>\n<p><a href=\"#\">Read more<\/a><\/p>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/collaboration_12455465.png\" alt=\"\"><\/p>\n<h3>Une coordination simplifi\u00e9e<\/h3>\n<p><a href=\"#\">Read more<\/a><\/p>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/bandwidth_18699905.png\" alt=\"\"><\/p>\n<h3>Des indicateurs partag\u00e9s<\/h3>\n<p><a href=\"#\">Read more<\/a><\/p>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/rocket_3064028.png\" alt=\"\"><\/p>\n<h3>Une am\u00e9lioration continue de la performance<\/h3>\n<p><a href=\"#\">Read more<\/a><\/p>\n<\/li>\n<\/ul>\n<div>\n<h3 class=\"et_pb_text_inner\" style=\"text-align: left;\"><span style=\"color: #00000;\"><span class=\"s1\">Vous souhaitez plus de renseignements sur nos services <\/span><span class=\"s1\">?<\/span><\/span><\/h3>\n<\/div>\n<p><p>\n        <a href=\"#\">Contactez-nous<\/a>\n    <\/p>\n<\/p>\n<p><!--more--><br \/>\n<!-- {\"name\":\"page m\u00e9tier food\",\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"css\":\".uk-background-norepeat{\\n    position:relative;\\n}\\n\\n.uk-background-norepeat::before{\\n    content:\\\"\\\";\\n    position:absolute;\\n    inset:0;\\n    background:rgba(0,0,0,.20);\\n}\\n\\n.uk-background-norepeat > *{\\n    position:relative;\\n    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op\u00e9rationnels.\",\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-5\"}}],\"props\":{\"layout\":\"1-5,3-5,1-5\"}}]},{\"type\":\"section\",\"props\":{\"class\":\"Bloc3\",\"image_position\":\"center-center\",\"overlap\":false,\"padding_bottom\":\"xsmall\",\"padding_top\":\"none\",\"style\":\"\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"\",\"width\":\"large\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-5\"}},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"3-5\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<h2><strong>Une approche int\u00e9gr\u00e9e au service de votre performance<\/strong><\/h2>\n\n\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"title_element\":\"h1\",\"title_style\":\"heading-small\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Du support utilisateurs \u00e0 la maintenance des infrastructures, de l\u2019assistance technique sp\u00e9cialis\u00e9e \u00e0 l\u2019externalisation de la relation client, nous concevons et pilotons des dispositifs adapt\u00e9s \u00e0 vos enjeux de performance, de continuit\u00e9 de service et d\u2019exp\u00e9rience client.<\/p>\n\n\\n\n\n<p>Notre objectif : <strong>s\u00e9curiser vos op\u00e9rations, structurer vos organisations et vous permettre de vous concentrer sur votre c\u0153ur de m\u00e9tier.<\/strong><\/p>\n\n\\n\n\n<p>So\u2019One s\u2019appuie sur une vision globale des services manag\u00e9s, articul\u00e9e autour de deux expertises compl\u00e9mentaires 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